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Thursday, April 22, 2010



It is *so* frustrating that as users, we have zero choice about these sweeping changes made by companies that we've grown to trust and rely upon. What happened to "listening to the customer" and engaging with their audience? I can only hope that eventually, companies realize that if they make too many moves in the wrong direction, they will stretch and eventually break that trust. There are many bold faced names who made that mistake and are now in history's dust-bin.

As for the iPhone hubbub, here's a conspiracy theory for you: what if Apple misplaced the phone on purpose, to build buzz for the next release?

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